I’m Phoenix, a Product Designer, and I move quickly to identify and solve the right problems in complex, regulated B2B platforms thus, preventing wasted builds and accelerating delivery.
I thrive where getting it wrong isn’t an option: cybersecurity tools, enterprise platforms, and regulated workflows. I ship fast by working at the system level, designing with technical constraints in mind, and leveraging AI throughout research, synthesis, prototyping, and validation. I’ll take requests like “make it modern” and uncover deeper system failures, misaligned workflows, or architectural debt. So design solutions ship cleanly under technical and regulatory constraints.
Impact: $3M+ revenue in new deals • 99+ hours per enterprise customer saved quarterly • Consistent 6 weeks faster delivery per team member
How I Drive Impact
→ Uncover Root Causes
I use UX research and systems analysis to identify structural problems before design begins. I partner tightly with Product Management and Engineering to define problems, shape strategy, and deliver systems that hold up under real-world constraints. I study architecture and workflows first, translating vague asks into clear, shared problem definitions teams can align around—reducing rework and misdirection.
→ Ship Cleanly
I bring a Systems Analyst and Engineering mindset, enhanced with AI across my process to work beside PM and Engineers. I prototype in Figma and code, synthesize research efficiently, and design with technical constraints and AI capabilities in mind—reducing handoff friction and rework in high-stakes environments.
→ Accelerate Delivery
I build accessibility-first design systems (WCAG 2.2) and stronger delivery practices. I’ve driven design maturity from ad-hoc execution to systematic delivery in six months, accelerating release cycles by six weeks.
→ Drive Organizational Impact
I align engineering-led organizations through service design, facilitation, and influence. I hold an ALM in User Experience Design (Harvard), an MBA, and formal leadership training, and I’m trusted to guide teams through complex, high-risk decisions with clarity rather than pressure.
→ Build Trust Through Delivery
I rebuild confidence in design through preparation, research, and clear communication: turning skeptics into collaborators by demonstrating value to them.
Phoenix Ehmann Product and Service Designer 